The Bureau of Standards ensures fairness in Arkansas’s marketplace by promoting accuracy, consistency, and transparency in commercial transactions. Through the enforcement of state laws and regulations, the Bureau protects both buyers and sellers and helps build trust in everyday trade.
The Bureau’s mission is to provide a level playing field for businesses while protecting consumers from unfair practices. Its regulatory goals include:
- Promoting a fair and competitive marketplace
- Encouraging business development
- Strengthening consumer confidence
To meet these goals, the Bureau performs routine unannounced inspections, investigates complaints, and conducts other regulatory activities involving suppliers, retailers, and distributors across the state.
As the only weights and measures regulatory agency in Arkansas, the Bureau of Standards plays a vital role in safeguarding economic activity. It’s estimated that weights and measures regulations impact nearly 50 percent of the state’s gross domestic product, making the Bureau’s work essential to Arkansas’s economy.
Contact Us
| Bureau of Standards | Email address | Primary phone number |
|---|---|---|
| Registration, License, Administration | [email protected] | (501) 570-1157 |
| Weights & Measures and related complaints | [email protected] | (501) 515-0799 |
| Petroleum Quality and related complaints | [email protected] | (501) 658-8446 |
| Vehicle Scales, CNG & LPG meters | [email protected] | (501) 837-8597 |
| Violations and Civil penalties | [email protected] | (501) 454-4814 |
| State Mass and Volume Laboratory | [email protected] | 501-570-1153 |
Address: 4608 West 61st Street, Little Rock, AR 72209
Regulations and Resources
National Institute of Standards and Technology Handbook
- NIST Handbook 44 (2025 Edition)
- NIST Handbook 130 (2025 Edition)
- NIST Handbook 133 (2025 Edition)
- NIST Handbook Adoption Rule – Agency No. 209.02
- Handbook 112
- Petroleum Quality
- Fish and Seafood Identification
- Weights and Measures
- Farmers Market Scale Exemption
- Civil Penalty Matrix under the Weights & Measures Law and Fuel and Lubricants Law
Consumer Resources
- Retail Motor Fuel Dispenser Inspections
- Retail Computing Scale Inspections
- Consumer Complaint Form
- ANSI – American National Standards Institute
- ASTM – American Society for Testing and Materials
- FCIC – Federal Consumer Information Center
- FDA – Food and Drug Administration
- FTC – Federal Trade Commission
- ISO – International Standards Organization
- ISWM – International Society of Weighing and Measurement
- NCWM – National Conference on Weights and Measures
- NIST – National Institute of Standards and Technology, Office of Weights and Measures
- SMA – Scale Manufacturers Association
- SWMA – Southern Weights and Measures Association
How do we accomplish our mission? See videos below: